Tidio
Tidio is a versatile WordPress plugin designed to streamline customer communication through live chat, chatbots, and email integration. It helps businesses engage with website visitors in real time, providing quick answers and personalized support. Tidio enhances user experience by combining automated and live responses, ensuring efficient customer service and engagement.
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AI Features
Core FeaturesAI Features- AI Chatbots: Automate responses to common questions and guide users through your website.
- Lead Qualification: Use AI to identify and prioritize potential leads based on user interactions.
- Customizable Chatbot Scenarios: Design specific chatbot flows for different user needs, enhancing the relevance of responses.
- Natural Language Processing (NLP): Understands and processes user inputs for accurate responses.
Core Features- Live Chat: Engage with website visitors in real time through a customizable chat interface.
- Email Integration: Manage conversations seamlessly across live chat and email from a single dashboard.
- Visitor Tracking: Monitor visitor behavior and interactions to tailor your communication strategy.
- Multi-language Support: Communicate with users in multiple languages, expanding your global reach.
Pricing & Plans
- Monthly Plans: $29/mo to $59/mo
- Annual Plans: $24.17/mo to $2999/mo
- Lifetime Plans: N.A.
- Refund: 7-day free trial
- Get the Full Pricing and Plans Details
Frequently Asked Questions
Can Tidio handle both automated and live chat interactions?
Yes, Tidio allows for seamless transitions between automated chatbots and live agents, providing comprehensive support to your users.
Does Tidio offer integrations with other platforms?
Tidio integrates with popular platforms like Facebook Messenger, Shopify, and Slack, enhancing your communication channels.
How does Tidio utilize artificial intelligence?
Tidio uses AI and NLP to power its chatbots, enabling them to understand user queries and provide accurate, relevant responses.
Can Tidio integrate with my existing CRM or email marketing tools?
Yes, Tidio integrates with platforms like HubSpot, Mailchimp, Salesforce, and others for seamless data synchronization and automation.
Does Tidio offer analytics and reporting features?
Yes, Tidio provides analytics and reporting to track metrics like chat volume, response times, and conversion rates, helping optimize customer interactions.
Alternatives
